Patient Testimonials

top-rated General & Cosmetic Dentists in Brooklyn NY

At Downtown Dental in Brooklyn NY, we value patient feedback as it helps us improve the experience you have in our care. And we constantly strive to better understand the needs and wishes of our patients to improve the care we provide.

We welcome patients to read our Google reviews and share their experiences at Downtown Dental by leaving us a review.


Downtown Dental

4.97 out of 5 stars based on 333 reviews

Patient Review

Very poor experience doing my Invisalign here. I had three different dentists throughout (they never tell me why my dentist has changed nor inform me who’s seeing me when I made the appointment ). One of the tray completely clipped in my gum because they didn’t shave enough teeth during. It was swollen for days and sent the progress back months. They told me to rest and come back a week later. Next week i went in, they had no idea why i was there and asked me (is there not a patient record or you just don’t care?) Stick the scanner right at where my gum was swollen and stirred it in my mouth for a minute until they decided to give up the scanning because it’s too swollen. After my last tray I went in to get the permanent retainer, they still don’t know why I was there and ask me if I was here for a new tray. Will not come here again

- Lin Lin

Google Verified Review
2 out of 5 stars by Lin Lin on

Patient Review

I went to this office for the first time and had a wonderful experience. The staff was very welcoming even though I didn't know anyone yet. The X-ray technician was extremely gentle and patient, which I really appreciated. The hygienist was very professional. He introduced himself, explained the importance of having a cleaning every 6 months, and did an excellent job with my cleaning. I highly recommend this office!

- R Aime

Google Verified Review
5 out of 5 stars by R Aime on

Patient Review

I needed help with a crown on very short notice and Dr. Shah delivered! Despite my not having been to this office before, Dr. Shah was able to fit me in same day and took care of everything very efficiently. Everyone at the office was friendly, helpful, and responsive. Highly recommended!

- Luke Dietrick

Google Verified Review
5 out of 5 stars by Luke Dietrick on

Patient Review

- Rhiannon John

Google Verified Review
5 out of 5 stars by Rhiannon John on

Patient Review

Great service so far.

- Faisal Saeed Al Mutar

Google Verified Review
5 out of 5 stars by Faisal Saeed Al Mutar on